In a context marked by information overload and disorder, GenAI emerges as an ambivalent tool: on one hand, it amplifies those same risks; on the other, it fosters new practices of information management and personalization. This contribution examines, through a quantitative survey of GenZ university students, the level of knowledge, perceptions, and usage patterns of GenAI, with particular focus on information management and potential dependence. The findings reveal widespread but superficial use, shaped by both enthusiasm and caution, while a GenAI-first approach reflecting persistent heuristics and cognitive biases.
GenAI e gestione dell’informazione nella GenZ: tra diffidenza e dipendenza
Spillare, Stefano
Primo
;Bonazzi, MicheleUltimo
2026
Abstract
In a context marked by information overload and disorder, GenAI emerges as an ambivalent tool: on one hand, it amplifies those same risks; on the other, it fosters new practices of information management and personalization. This contribution examines, through a quantitative survey of GenZ university students, the level of knowledge, perceptions, and usage patterns of GenAI, with particular focus on information management and potential dependence. The findings reveal widespread but superficial use, shaped by both enthusiasm and caution, while a GenAI-first approach reflecting persistent heuristics and cognitive biases.| File | Dimensione | Formato | |
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