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EnglishCountries facing austerity measures need to create public value. Academics and practitioners have been discussing the ways in which public value can be created, managed and measured. This paper contributes to this conversation by proposing a public value measurement model. An Italian case study is presented to demonstrate the feasibility of the model and the organizational implications when public value measures are available to public sector managers, politicians and the public.
| Data di pubblicazione: | 2018 | |
| Titolo: | Measuring public value: a conceptual and applied contribution to the debate | |
| Autori: | Papi, L.; Bigoni, M.; Bracci, E.; Deidda Gagliardo, E. | |
| Rivista: | PUBLIC MONEY & MANAGEMENT | |
| Keywords: | Cultural services, municipalities, performance measurement, public value, value pyramid | |
| Abstract in inglese: | Countries facing austerity measures need to create public value. Academics and practitioners have been discussing the ways in which public value can be created, managed and measured. This paper contributes to this conversation by proposing a public value measurement model. An Italian case study is presented to demonstrate the feasibility of the model and the organizational implications when public value measures are available to public sector managers, politicians and the public. | |
| Digital Object Identifier (DOI): | 10.1080/09540962.2018.1439154 | |
| Handle: | http://hdl.handle.net/11392/2383770 | |
| Appare nelle tipologie: | 03.1 Articolo su rivista |
File in questo prodotto:
| File | Descrizione | Tipologia | Licenza | |
|---|---|---|---|---|
| PMM_2018_Measuring public value a conceptual and applied contribution to the debate.pdf | Full text editoriale | Full text (versione editoriale) | NON PUBBLICO - Accesso privato/ristretto | Administrator Richiedi una copia |
| Measuring public value.pdf | Post print | Post-print |  | Open Access Visualizza/Apri |
http://hdl.handle.net/11392/2383770
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