E-maintenance aims to automate management operations, like diagnostics and prognostics, and permits the remote monitoring and control of manufacturing devices. E-maintenance has initially interested large plant machinery, but recent advances in Information and Communication Technologies (ICT) are enabling its adoption also for mass-produced equipment such as household and similar appliances. This Chapter presents a perspective on the evolution of e-maintenance, discusses its advantages, the technical challenges that its implementation presents, and finally attempts to envision the impact that the widespread adoption of e-maintenance will have on the household and similar appliances market. As a case study the paper presents Teorema, the Carpigiani e-maintenance solution for high-duty ice cream making machines, that provides remote monitoring, self-diagnostics and prognostics, and remote assistance interventions functions. Teorema controls almost 5000 machines installed all over the world and it is significantly improving the after-sale services provided to Carpigiani customers.
Leveraging ICT to Enable e-Maintenance for Automated Machines
STEFANELLI, Cesare;TORTONESI, Mauro
2014
Abstract
E-maintenance aims to automate management operations, like diagnostics and prognostics, and permits the remote monitoring and control of manufacturing devices. E-maintenance has initially interested large plant machinery, but recent advances in Information and Communication Technologies (ICT) are enabling its adoption also for mass-produced equipment such as household and similar appliances. This Chapter presents a perspective on the evolution of e-maintenance, discusses its advantages, the technical challenges that its implementation presents, and finally attempts to envision the impact that the widespread adoption of e-maintenance will have on the household and similar appliances market. As a case study the paper presents Teorema, the Carpigiani e-maintenance solution for high-duty ice cream making machines, that provides remote monitoring, self-diagnostics and prognostics, and remote assistance interventions functions. Teorema controls almost 5000 machines installed all over the world and it is significantly improving the after-sale services provided to Carpigiani customers.I documenti in SFERA sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
