The integration of information and communication technologies in the machines maintenance process has the goal of automating management operations, like diagnostics and prognostics, by exploiting the remote monitoring and control of manufacturing devices. E-maintenance has initially interested large plant machinery, but recent ICT advances are making it affordable also for mass-produced equipment such as household and similar appliances. This paper presents the Carpigiani e-maintenance solution for ice cream machines, that provides remote monitoring of machines, automatic notification of malfunctions, diagnostics and prognostics functions, remote assistance interventions, and automated reporting of production data. The Carpigiani e-maintenance solution controls more than 2000 machines and it is significantly improving the after-sale service to Carpigiani customers.
E-Maintenance of Carpigiani Ice Cream Making Machines
STEFANELLI, Cesare;TORTONESI, Mauro;
2011
Abstract
The integration of information and communication technologies in the machines maintenance process has the goal of automating management operations, like diagnostics and prognostics, by exploiting the remote monitoring and control of manufacturing devices. E-maintenance has initially interested large plant machinery, but recent ICT advances are making it affordable also for mass-produced equipment such as household and similar appliances. This paper presents the Carpigiani e-maintenance solution for ice cream machines, that provides remote monitoring of machines, automatic notification of malfunctions, diagnostics and prognostics functions, remote assistance interventions, and automated reporting of production data. The Carpigiani e-maintenance solution controls more than 2000 machines and it is significantly improving the after-sale service to Carpigiani customers.I documenti in SFERA sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
