Objectives. The main purpose of this paper is to investigate whether or not strategies such as Total Quality Management (TQM), Lean Six Sigma and Corporate Social Responsibility (CSR) are in some way implemented in artistic and cultural organisations. Indeed, it is well-known how they are already implemented in the manufacturing industry. Specifically, this research wants to bring to light what other scholars until now have inquired and demonstrated in terms of limitations and benefits, opening in this ways new and interesting directions for further research Methodology. Methodology is entirely based on a literature review of selected papers from different databases. Through a first literature review the most important methodologies related to TQM, Lean Six Sigma and CSR have been founded. Through a second literature review, the research then has demonstrated whether or not TQM, Lean Six Sigma and CSR strategies are implemented in artistic and cultural organisations and in particular how the methodologies of the strategies are taken into account and implemented Findings. Interesting findings show how TQM and in particular ISO 9001 have been discussed from several authors. While there is a lack in the literature about Lean Six Sigma, standards linked to CSR and artistic and cultural organisations Research limits. The research is only based on a literature review Practical implications. The research proposes new directions for research which can affect also practitioners. In particular the application of Lean Six Sigma and the standards linked to CSR in the artistic and cultural industry Originality of the study. For the first time the possibility of implementing strategies such as Lean and Six Sigma in the artistic and cultural industry has been investigated
Strategies and methodologies for artistic and cultural organizations: a literature review for new directions of research
CHIARINI, Andrea;VAGNONI, Emidia
2015
Abstract
Objectives. The main purpose of this paper is to investigate whether or not strategies such as Total Quality Management (TQM), Lean Six Sigma and Corporate Social Responsibility (CSR) are in some way implemented in artistic and cultural organisations. Indeed, it is well-known how they are already implemented in the manufacturing industry. Specifically, this research wants to bring to light what other scholars until now have inquired and demonstrated in terms of limitations and benefits, opening in this ways new and interesting directions for further research Methodology. Methodology is entirely based on a literature review of selected papers from different databases. Through a first literature review the most important methodologies related to TQM, Lean Six Sigma and CSR have been founded. Through a second literature review, the research then has demonstrated whether or not TQM, Lean Six Sigma and CSR strategies are implemented in artistic and cultural organisations and in particular how the methodologies of the strategies are taken into account and implemented Findings. Interesting findings show how TQM and in particular ISO 9001 have been discussed from several authors. While there is a lack in the literature about Lean Six Sigma, standards linked to CSR and artistic and cultural organisations Research limits. The research is only based on a literature review Practical implications. The research proposes new directions for research which can affect also practitioners. In particular the application of Lean Six Sigma and the standards linked to CSR in the artistic and cultural industry Originality of the study. For the first time the possibility of implementing strategies such as Lean and Six Sigma in the artistic and cultural industry has been investigatedI documenti in SFERA sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
